Terms of service

Terms & Conditions

Last Updated: June 29, 2026

Welcome to BuySellPointBD. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Our Services

BuySellPointBD provides digital currency exchange and online payment-related services, including but not limited to:

  • Buy & Sell USDT

  • RedotPay USD Top-up

  • Binance Pay Transactions

  • Kast USD Top-up

  • Other supported digital payment services

2. Eligibility

By using our services, you confirm that:

  • You are at least 18 years of age or legally permitted to enter into agreements.

  • The information you provide is accurate and up to date.

  • You will use our services only for lawful purposes.

3. Order Processing

  • Most orders are completed within 30–60 minutes during business hours.

  • Processing times may vary due to network congestion, payment verification, technical issues, or high order volume.

  • Orders are processed only after payment has been successfully verified.

4. Pricing & Payments

  • Exchange rates displayed on the website may change without prior notice.

  • Payments made through bKash or Nagad are subject to a 1.5% payment processing charge.

  • Customers are responsible for ensuring that payment information is accurate before submitting an order.

5. Wallet Deposit

Users may deposit funds into their website wallet for faster future transactions. Wallet balances are non-transferable unless approved by BuySellPointBD.

6. Referral Program

Users may earn a 1% referral bonus on eligible successful transactions completed by users registered through their referral link. BuySellPointBD reserves the right to modify or discontinue the referral program at any time.

7. Refund Policy

  • Once a digital currency or payment transaction has been successfully completed, it is generally non-refundable.

  • Refund requests will only be considered if an error is caused by BuySellPointBD.

  • Orders submitted with incorrect wallet addresses, account details, or payment information are the customer's responsibility.

8. Prohibited Activities

Users must not:

  • Use our services for illegal, fraudulent, or unauthorized purposes.

  • Attempt to exploit or manipulate exchange rates or referral systems.

  • Provide false or misleading information.

  • Engage in money laundering, terrorist financing, or any activity prohibited by applicable law.

Any violation may result in suspension or permanent termination of the user's account.

9. Limitation of Liability

BuySellPointBD is not responsible for losses resulting from:

  • Incorrect information provided by users.

  • Blockchain network delays or congestion.

  • Third-party platform downtime.

  • Force majeure events beyond our control.

10. Compliance

BuySellPointBD respects the applicable laws and regulations of Bangladesh. Users are solely responsible for ensuring that their use of our services complies with all applicable laws in their jurisdiction.

11. Account Suspension

We reserve the right to suspend or terminate any account involved in suspicious, fraudulent, abusive, or unlawful activities without prior notice.

12. Changes to These Terms

BuySellPointBD may update these Terms & Conditions at any time. Continued use of the website after changes are published constitutes acceptance of the updated terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our website.

By using BuySellPointBD, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.